Customer shall submit the photographs to IDOLWATCHES.BIZ and IDOLWATCHES.BIZ may have the designated personnel to take the dispute and a reply will be offered within 24 hours.Ĭolor aberration is existed due to the color effect by the PC monitor and weather condition. Quality problem can be defined as obvious quality defects, not following the customization requirement of customer and size deviation from the original size criteria as well as required measurements.įor the dispute on size deviation, please take some photographs on the merchandise by laying it on the ground and place a tape ruler to measure out the problem. In essence this means that faulty products can be returned to IDOLWATCHES.BIZ, we will make the repairs or instant exchange and ship them back to you.Īddress for return is submitted in the meanwhile of acquiring the return merchandise authorization (RMA). This is in addition to the normal quality assurance checks that all the goods have passed in the factory line.Īll our products are covered by a 7-day policy for return and 14-day policy for exchange. We have a QA team who tests your ordered products are functioning correctly before they are packed and sent to you.

We check all of your orders during the packing stage to make sure that the right accessories are included. IDOLWATCHES.BIZ chooses products to sell based on their excellent designs and proven reliability. 7-day Policy for Return and 14-day Policy for Exchange All IDOLWATCHES.BIZ Products!

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